Here you'll find answers to the most common questions from Brazilian bettors about registration, Pix deposits and withdrawals, Sports Betting, Live Casino, e-sports, and responsible gambling at 567f.
Select a category to jump straight to the topic you want to know more about on 567f.
How to create your 567f account, age requirements, identity verification (KYC), updating your details, and closing your account.
6 questionsPix, boleto bancário, credit and debit card, PicPay, Mercado Pago — available methods, minimum amounts, and processing times.
6 questionsBrasileirão, Copa do Brasil, Libertadores, UFC, Superliga de Vôlei, NBB — available markets, live betting, odds, and how to place your bets.
6 questionsLive Casino, slots, crash games, baccarat, roulette, blackjack, and e-sports like CS2 and VALORANT — how each category works at 567f.
5 questionsPassword, 2FA, locked accounts, authorized devices, SSL encryption — everything about how 567f keeps your account and balance safe.
5 questionsDeposit limits, temporary pause, self-exclusion, control tools, and how 567f supports players who need help.
5 questionsHow to create and manage your 567f account
Pix, boleto, card, PicPay — how to manage your balance
Football, UFC, volleyball, basketball, and much more
Slots, Live Casino, crash games, and e-sports
Password, 2FA, and account security
Control tools, limits, and self-exclusion
An unanswered question is a roadblock. At 567f, transparency is part of the product — not just a communication detail. That's why this FAQ was built to cover everything a Brazilian bettor might want to know before creating an account, making a first Pix deposit, or attempting their first withdrawal. The fewer surprises in the process, the better the experience.
The most common questions reaching 567f support fall into three main areas: payments (how to deposit via Pix, how long withdrawals take, why a withdrawal is delayed), registration (what KYC is and when it's required, what happens if the wrong CPF is entered, how to update your account email), and Sports Betting (what happens to a bet if a match is postponed, how live betting works, and what the minimum bet amount is). All of these questions are answered clearly in the sections above.
One of the most common questions from first-time 567f users is: "does a Pix deposit really hit instantly?" The answer is yes — as long as the Pix is sent correctly to the key generated by the platform at the time of the deposit. Pix at 567f works just like any standard Pix transfer between banks: open your Nubank, Itaú, Bradesco, Banco do Brasil, or any other banking app, make the payment to the generated key, and your 567f balance will be updated in under a minute. The one thing to keep in mind is to always use the exact key generated for that transaction — each deposit produces a unique key with a limited validity window.
Boleto bancário is also accepted, but it works on a different timeline: after payment, the balance can take up to 2 business days to be confirmed due to interbank processing. For those who want to play right away, Pix is always the better option. For those who prefer to pay by credit card — for rewards points, convenience, or any other reason — processing is also fast, typically under 10 minutes after card confirmation.
The Brazilian bettor has a very specific profile: closely follows the Brasileirão Série A, gets fired up for UFC when a Brazilian fighter is on the card — whether it's Pantoja defending the flyweight belt, Poatan in light heavyweight, or Aldo in a farewell bout — and is increasingly interested in e-sports, especially following FURIA's and paiN's runs in CS2. 567f was built with this profile in mind, and the available markets reflect that directly.
One of the most common questions that doesn't always make it onto FAQ lists but comes up frequently in support conversations: "can I bet during halftime?" Yes. Live betting at 567f is available before, during, and — in some markets — even shortly after the start of the second half of a football match. The range of live markets goes well beyond the final result: next goal, corners, cards, half-time score, and dozens of other options depending on the level of coverage for the event.
This FAQ center covers the most common situations, but 567f understands that every player's case is unique. If your question wasn't answered here — about a stuck withdrawal, registration error, issue with a specific bet, or anything else — support is available 24 hours a day, 7 days a week via live chat on the platform. Average response time is under 3 minutes during peak hours.
For less urgent matters, email suporte@567f.best — response time is up to 24 business hours. In either case, have the protocol number for any relevant transaction ready before reaching out — it significantly speeds up resolution, since the team can pull up the details directly without needing to ask follow-up questions.
Our support team is available 24 hours a day to handle any situation — registration, payments, bets, or responsible gambling.
Access the chat on the 567f website at any time. Average response time is under 3 minutes, even during peak periods like Brasileirão rounds and UFC cards.
Available 24/7For issues that require more detail, documentation, or transaction history, send an email with your ticket number and a description of the problem.
suporte@567f.best Response within 24 business hoursBeyond the FAQs on this page, 567f has dedicated pages for deposits and withdrawals, responsible gambling, and terms and conditions with even more detailed information.
All information shared with 567f support is handled in accordance with the LGPD — Lei nº 13.709/2018 — and used solely to resolve your request. 567f does not share personal data with third parties for commercial purposes. You may request access to, correction of, or deletion of your data at any time by emailing suporte@567f.best.
For more details, see our Privacy Policy and the Terms and Conditions full platform features.